Customer success doesn't have to be reactive and it shouldn't be purely customer led.
At Ziipline our support offering is always there for when things don't quite go to plan, but we know that companies are really looking for ways to drive more tangible value out of their Salesforce investment.
This is why our team is laser focused on providing proactive innovation for our customer success customers to ensure they grow with the platform.
Ziipline customer success offers the ability to tap into the Ziipline Innovation Centre and unearth new ways in which Salesforce can add value to your business. We identify and generate proof of concept ideas and build these out as part of the ongoing support model. Demonstrating these to customers and showcasing how Salesforce and its broad product portfolio can positively impact your business objectives.
Support
Our dedicated support team is here to ensure you have a smooth Salesforce experience. We provide expert technical assistance, addressing your immediate needs, resolving issues promptly, and offering guidance whenever you require it. Your success is our priority, and our support is always just a click or call away.
Optimise
We believe in continuous improvement. Our optimisation services are designed to fine-tune your Salesforce experience. We work with you to identify opportunities for efficiency, streamline processes, and maximise the value you gain from the platform. Let's work together to unlock the full potential of Salesforce for your unique needs.
Innovate
Innovation is at the core of what we do. Our goal is to keep you at the forefront of your industry and utilise Salesforce to do that. The Ziipline Innovation Centre brings you the latest features, cutting-edge technology, and forward-thinking strategies. We'll collaborate to explore new possibilities and ensure you're always ahead of the curve.